Last updated: March 17, 2025
Introduction
This Privacy Policy explains how World Wide Uptime ("we," "us," or "our") collects, uses, and shares information about you when you use our website and services. By using our website and services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
Information We Collect
We collect the following types of information:
- Information you provide to us: We collect information you provide directly to us, such as when you create an account, subscribe to our service, participate in a survey, or contact us for support. This information may include your name, email address, and payment information.
- Information we collect automatically: When you use our services, we automatically collect certain information, including your IP address, browser type, operating system, and information about how you use our services.
- Information about the websites you monitor: When you use our uptime monitoring service, we collect information about the websites you ask us to monitor, including their URLs, response times, and availability.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information, including confirmations and invoices
- Send technical notices, updates, security alerts, and support and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of World Wide Uptime and others
- Personalize and improve the services and provide content or features that match user profiles or interests
Sharing of Information
We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of World Wide Uptime or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- Between and among World Wide Uptime and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
- With your consent or at your direction
Your Choices
You have several choices regarding your information:
- Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.
- Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
- Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the services to stay informed about our information practices and the choices available to you.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@worldwideuptime.com
Address: World Wide Uptime, Inc.
123 Monitoring Street
San Francisco, CA 94103
United States